Shipping and Returns

SHIPPING

All orders over $200 receive complimentary shipping within the contiguous United States.

Orders are processed and dispatched within 1-2 business days (excluding major holidays) from time of order, pending payment authorization and verification. We ship to all 50 states, with your choice of courier selectable at checkout.

    Orders outside the United States 

    For orders outside the United States, we recommend that you visit our regional sites for faster service: 

    International shipping: You may be charged customs fees upon the package reaching the destination country. You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.

    We will not be held responsible for stolen, lost or missing packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. We are not responsible for any package(s) once it is in the hands of the shipping courier (UPS, DHL, and USPS).

    FREE EXCHANGES FOR ORDERS OVER $50 (US ONLY)

    If you aren't satisfied with your order, you can return the order for FREE and receive store credit within 14 days of receipt. If your item has been washed, worn or shows other obvious signs of use, your item will no longer be eligible for return or exchange. If you opt for a credit card refund, $9.95 will be deducted to partially cover the return shipping cost. 

    RETURNS, REFUNDS AND CANCELLATIONS

    We will gladly accept return and exchange requests within 14 days from the date of purchase. You may choose to exchange the item, receive a refund or store credit. Outgoing shipping charges are not covered.

    Unfortunately, we are unable to offer a refund or replacement if your item is not returned in the condition it was received. Please send back the product unworn, unwashed, and with all (if any) tags attached and accessories included. We are unable to accept used or washed items.

    If you think your AESTHETIC product has a material or manufacturing flaw or is defective, please email usa@fightaesthetic.com.

    Black Friday: 2022 models at 50% off are not eligible for refunds, returns of exchanges unless the product has a material or manufacturing flaw.

    Promotional offers: No refunds, returns or exchanges unless the product has a material or manufacturing flaw or is defective.

    Meregali x AESTHETIC: No refunds, returns or exchanges unless the product has a material or manufacturing flaw or is defective.

    Pre-order items are made-to-order items. Any cancellations made during the order window are subject to a cancellation fee of ten (10%) percent of the full retail price. You will be refunded the balance in the form of store credit. No exceptions.